Nevada Division of Insurance Seeks Consumers Impacted by Sensible Home Warranty

Carson City, NV - October 01, 2014

The Nevada Division of Insurance is seeking information from consumers in Nevada who have outstanding unpaid claims against the Nevada-based company, Sensible Home Warranty.

In May 2014 Sensible announced on its website that it had gone out of business; as a result, on May 28, 2014 the Division suspended Sensible’s certificate of registration. The Division is aware that many consumers in Nevada may still have outstanding claims that Sensible has failed to pay, and is seeking information from these individuals so that claims may be paid utilizing a security bond held by the State of Nevada.

To make a claim, consumers must file a Proof of Claim Form which must be submitted to the Division no later than March 26, 2015. This form can be downloaded from the Division website

After the deadline, the Division will evaluate all Proof of Claim Forms to verify that the claims are legitimate and were submitted before the deadline. The Commissioner of Insurance will approve all final claims decisions and payments. Funds available for claims are limited.

The Division cannot guarantee what percentage of approved claims will be paid. This will be determined by the Commissioner considering the amount of approved claims in relation to the amount of the security held by the State of Nevada.

For more information relating to this matter please see the following documents:

-          Order Setting Liquidation Procedures for Sensible Home Warranty – Cause No. 14.0359

-          Proof of Claim Form Instructions

-          Proof of Claim Form

About the Nevada Division of Insurance

The State of Nevada Division of Insurance is a division of the Nevada Department of Business and Industry. It is the state agency that protects the rights of Nevada consumers and regulates Nevada’s $11.5 billion insurance industry. It has offices in Carson City and Las Vegas. In 2013, the Division investigated more than 2,300 consumer complaints and recovered nearly $4.4 million on behalf of consumers. For more information about the Division of Insurance, visit DOI.NV.GOV.



Jake Sunderland
Public Information Officer