Las Vegas, NV - September 24, 2020
Home Means Nevada, Inc.
(HMN), a state-affiliated nonprofit organization that administers certain
functions of the Foreclosure Mediation Program, has launched a new, innovative
tool for struggling Nevada homeowners as part of its ongoing COVID-19 response
initiative. Utilizing the existing foreclosure mediation portal, HMN has added The
Homeowner Connect (THOC), a one-stop resource
for homeowners experiencing financial hardship related to the COVID-19 pandemic.
THOC can be accessed through the HMN website - http://www.homemnv.org/
- or by utilizing the direct link below.
“We are pleased to have
the opportunity to make THOC available for all Nevadans and appreciate the
cooperation of the mortgage servicing community as we assist Nevada homeowners
in dealing with the events related to the COVID-19 public health emergency and
further our efforts to promote home retention in our state,” said HMN President Shannon Chambers.
features and access to information for Nevada homeowners on the steps that can
occur prior to a default and potential participation in the Foreclosure
Mediation Program if the homeowner is eligible. Homeowners that are
currently in a forbearance related to COVID-19, not making payments, unable to
make payments, or in other situations can receive information on what their options
might be from a HUD certified counselor.
relief and home retention programs become available and implemented at both the
state and federal level in the future, the THOC portal will connect homeowners
to the programs for which they are eligible.
The Homeowner Connect portal
is located at https://thehomeownerconnect.org/nevada
and provides the following features and benefits:
- A free
self-service portal to assist and provide information to homeowners and
consumers and allow participating mortgage servicers to assist and
interact with homeowners and consumers exchange documents through the
assistance provided by Housing and Urban Development (HUD)-certified
non-profit housing counselors
mortgage servicers agree to Standards of Conduct for responsiveness and
- One-stop shop
for homeowners and consumers to access and obtain information on mortgage
terminology and potential mortgage assistance programs
addresses potentially unlawful and predatory practices through the
security of a state-sponsored portal
- An end-to-end
audit trail of documented interactions and potential loan transfers
between homeowners and mortgage servicers
About Home Means Nevada, Inc.
Home Means Nevada, Inc. (“HMN”), a state-affiliated
nonprofit organization, was established for the development and execution of
homeowner assistance to address the challenges and needs of distressed
homeowners in Nevada. HMN oversees portions of the Nevada’s Foreclosure
Mediation Program as established with the passage of Senate Bill 490 of the
2017 Nevada Legislative Session. HMN is governed by a board of
directors. Shannon Chambers was appointed as the President of Home Means
Nevada, Inc. in 2017 and has also served as the Nevada Labor Commissioner since
About IndiSoft, LLC
Columbia, Maryland-based IndiSoft LLC develops collaborative
technology solutions for the financial services industry. Its RxOffice platform
the core framework for The Homeowner Connect, provides advanced workflow
management and rich data management tools that enhance risk-based assessment
and help companies meet regulatory requirements. RxOffice provides efficient,
reliable, and scalable solutions for companies, including mortgage servicers,
investors, insurers, and law firms to name a few, that want to remain
compliant, effectively manage workflow and maintain a competitive edge.
Connect: www.indisoft.us | Twitter:
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